Reply To: Cost of living crisis

October 2026 › Forums › General discussion › Cost of living crisis › Reply To: Cost of living crisis

#239156
alanjjohnstone
Keymaster

Citizens Advice has called for a ban on energy companies “forcing” customers onto prepayment meters because they are struggling to pay bills.

https://www.bbc.com/news/business-64235997

The charity estimates that 600,000 people were put onto the pay-as-you-go method last year, with 160,000 more expected by the end of the winter.

Citizens Advice estimates that 3.2 million people across Britain ran out of credit on their prepayment meter last year, the equivalent of one every 10 seconds. The advisory service said it saw more people who were unable to top up their prepayment meter in 2022 than in the whole of the last 10 years combined.