
Home is
where
the heart attack is ...
It is the year 2028. You have just put the kids to bed, and adjusted
your ageing parents nightly feed tubes. It is 11.00 pm and you are
still wearing the same dressing gown you got up in. You are tired out
with looking after the whole family in one flat, and now it’s time to
go to work.
You commute 12 metres to your office, where your first holographic
design meeting is already underway. You hit the ‘attend’ button and a
fresh-faced, sharp-suited, young male version of yourself appears at
the meeting. You give your report and take your instructions.
This is not your ‘job’, because there are no ‘jobs’. This is just one
of a dozen ‘projects’ you currently serve, each short-term contract
found for you by the vast Scout employment network you subscribe to. As
projects end, so others must be found, each the subject of heavy
competitive bidding. Over years, your rates have been cut and cut. You
are working at least 12 hours a day just to get by. You barely see
another living soul, outside your family, from one month to the next.
You are the most diversely and highly skilled worker the capitalist
system has ever produced, and one of the most-overworked.
You are paid by results, so no boss ever needs to watch over you or
check your attendance or punctuality. The meetings you attend are not
even in real-time. This gives you the flexibility to be exhausted
beyond anything a physical workplace would be allowed to tolerate. Soon
you will not even need an office, because the office will be inside
your head, as all humans will have microchip brain implants, wetware
through which your brain can view the world directly and, more
importantly, employers and the state can view your brain. The only
thing worse than the isolation of your 21st century slavery is a ‘power
down’, a sustained cyber-attack which takes out not only your ability
to communicate with anyone at all, but your ability to earn and hence
your ability to live. The threat of starvation is quite real.
All of this is being predicted now, but for ten years time, not twenty.
Home-working is being hailed as the answer to traffic pollution,
expensive office-space and heating, and the increasingly complex and
fractured work timetables required both by businesses operating in a
24/7 internet environment, and by workers forced by shrinking health
provision to take on the care of their elderly and infirm as well as
their children (Guardian, March 14). A report produced by the Chartered
Management Institute, a kind of employers’ think-tank, lists a number
of imminent and desirable scenarios, including mass home-working,
project-based multi-employment and aggressive self-marketing, extreme
flexi-time, virtual holographic meetings, robot managers, home care of
an ageing population, a blurring of ‘work’ and ‘home’, and, on a less
gleeful note, the possibility of endemic cyber-warfare.
What’s interesting about this is the spin placed on it by the
Institute, which emphasises the upskilling of workers together with
their greater flexibility as if these are self-evidently in the
interests of the workers themselves. The argument is that workers,
being able to pick and choose from a huge, non-geographically based
work menu, will be in a position to refuse ‘meaningless jobs’ and ‘will
choose ethical careers and not the rat race.’ There is also a lot of
reported guff about companies learning ‘to regard wisdom as a valuable
resource. Some would try to nurture… rituals and storytelling, and
listening to the accounts of long-term employees.’ Managers (not the
robot ones, presumably) will be expected to show ‘a greater degree of
emotional intelligence… so they can understand how people work and
their likely reaction to change’.
In a pig’s eye. What will really happen, if we let it, is this: the
global job-market will be matched by a global labour pool, all
undercutting each other and desperately vying for ever shorter
contracts on ever worse terms, while simultaneously taking on itself
the cost of office space, power and heating, formerly borne by the
employers, as well as health care for old workers or children, formerly
borne by the state. Unionisation, a product of a time when workers
physically met together to operate factories, will be made ever more
difficult, rights will be eroded, heart attacks and other
stress-related diseases due to poverty, long hours, deadlines,
isolation and loneliness will rocket, as will antisocial behaviour,
binge drinking, drug addiction, depression and suicide. All of this
will be unseen and invisible to Health & Safety at Work inspectors,
hidden away behind closed doors, the statistics uncollected,
uncollated, and unreported. Employers will literally get away with
murder.
Conditions for today’s workers in capitalism are not great, even in
advanced capitalist countries and even where they are in work. But we
can remember the time when we were told energy would be ‘too cheap to
meter’ and automation would give us all a problem with how to fill our
extensive leisure hours, so we know what such promises are worth. Never
trust a capitalist who tells you the future is looking bright, because
he doesn’t mean your future, he means his. Things are not so bad for
workers that they couldn’t get worse, and extensive home-working,
though it might save on car bills, will save employers and the state a
fortune by passing costs on to the worker, and in the process creating
a workforce ever more fragmented, alienated and easy to control.
Looking ahead, ten or twenty years, if one can borrow H G Wells’ Time
Machine, the future for workers could be bright, but not as a breed of
pasty and enervated hi-tech Morlocks, beavering away in windowless
cells to keep the pleasure-loving Eloi in luxury and indolence. For
workers to really have a future, they have to stop being ‘workers’. And
that means they have to start being socialists
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